DTF Transfer House offers free standard shipping on all orders over $150. Free shipping with applicable orders applies to all domestic orders within the contiguous United States. Alaska, Hawaii, and US territories may be subject to additional shipping charges.
All DTF transfers are custom-manufactured to order. Before your order ships, it must complete our production process.
Production times are estimates and may be affected by order volume, file review requirements, or unforeseen circumstances. Stated production times do not include transit time.
We ship via UPS, FedEx, and USPS depending on your location and order size. Carrier selection is at our discretion.
Estimated transit times after shipment:
Transit times are estimates provided by the carrier and are not guaranteed. DTF Transfer House is not responsible for delays caused by the carrier, weather events, holidays, or other circumstances outside our control.
All orders include tracking. You will receive a shipping confirmation email with your tracking number once your order has been handed off to the carrier. Allow up to 24 hours for tracking information to update in the carrier’s system after you receive your notification.
Orders placed Monday through Friday before 12:00 PM EST are typically processed the same day. Orders placed after 12:00 PM EST, on weekends, or on major US holidays will begin processing the next business day.
Please ensure your shipping address is complete and accurate at checkout. DTF Transfer House is not responsible for orders shipped to an incorrect address provided by the customer. If an incorrect address is identified before your order ships, contact us immediately at orders@dtftransferhouse.com and we will do our best to update it. Address changes cannot be guaranteed once an order is in production or has shipped.
Risk of loss passes to you upon delivery to the shipping carrier. If your package is lost or arrives damaged:
We will file a claim with the carrier on your behalf and work to resolve the issue. Replacement orders for lost or damaged shipments are handled on a case-by-case basis.
If a package is returned to us as undeliverable due to an incorrect address, refused delivery, or failure to claim, we will contact you. Reshipment will require payment of a new shipping fee. If we are unable to reach you within 30 days, the order may be forfeited without refund.
At this time, we ship within the United States only. International shipping is not currently available. If you have specific international shipping needs, please contact us at orders@dtftransferhouse.com to discuss options.
If you have questions about this policy or how we handle your data, please reach out: